Developed in Germany
Personal advice from experts
Cloud-based product management
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Exclusively for entrepreneurs

About SmartEm

The SmartEm GmbH is a young, competent and innovative company. Our employees bring a great deal of know-how from the medical technology sector to the company and can therefore contribute many ideas and innovations to the development of SmartEm products. The development of our products is always highly practice- and customer-oriented. Our certified company offers you only the highest quality and first-class service.


Portrait Nicolaj Wälli

Nicolaj Wälli

He is the manager and owner of SmartEm. He is responsible for all strategic decisions and directions. His slogan “a pro for pros” motivates everyone to give their best for the customer on a daily basis.

Portrait Ralf Søndergaard

Ralf Søndergaard 🇩🇰

Ralf is our contact for the Danish market. His many years of technical experience and systematic approach mean he can come up with real solutions for his customers. His enthusiasm is inspiring and contagious.

Anders Fregerslev 🇩🇰

Anders is our contact person in Denmark. With his many years of experience in the wind industry, emergency response and the industry of safety equipment for working at height, he creates safe solutions for his customers.

Portrait Marco Präsang

Pamela Lambach

The manager of back office is your person of contact for complex requests. She bears joint responsibility for our first-rate service and makes sure that the processes and procedures within our customer support service run smoothly.

Sarah Jergen

is by far the youngest in the team and, as a trainee, has found her way around in working life. She is primarily involved in office work and enjoys helping out in logistics to ensure that our shipments reach satisfied customers on time. Of course, she knows her way around social media best of all.

Achim Black

He brings our basket stretchers “to life”, because all SmartEm basket stretchers are manufactured with great attention to detail in our factory in Germany. Achim tests their functions and ensures the high quality so that everything runs smoothly in operational situations.

Liridon Jusufi

An absolute all-rounder at SmartEm. He works closely with the office staff, pays attention to our high quality standards in incoming and outgoing goods and ensures that your product is delivered on time.

Design and development

In close cooperation with our customers we develop innovative products for fire departments, rescue and emergency services. Our products impress with their durability and simplicity of use. We also develop our products in cooperation with clients in the case of special requirements and conditions.

SmartEm Online Shop

In our online store you will find our products for fire, rescue and emergency services. Private customers as well as business customers can buy our products. We offer personal assistance to our customers and are happy to help with any questions.

For retailers

Retailers can shop in our online store without any complications and at attractive terms. We are happy to help with any questions. Request login access at the specific trade costs for your online purchase.

For business customers

Rescue, industry and emergency services benefit from our range of smart products such as rescue stretchers, spine boards, emergency backpacks and additional equipment. Request your login access today.

SmartEm Cloud

The SmartEm Cloud takes the management of your SmartEm products off your hands. Learn more about our innovative Cloud.

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